Super
foon.sk
Dear customer,
Short, but all the more to the point! We greatly appreciate your full rating. We’re delighted that everything was “super” for you and that you were completely satisfied with your purchase from us.
Thank you for your trust, and we look forward to your next visit!
Kind regards,
The Mobilonline team
Nedá sa predpokladať deň doručenia mobilu
foon.sk
Dear Customer,
We are very sorry that you experienced uncertainty while waiting for your new mobile phone and did not know exactly when it would arrive. We understand that an accurate delivery estimate is essential so that you can plan your time. We are constantly working to improve this area so that the information provided to customers is as accurate as possible.
At the same time, we would like to sincerely thank you for praising our colleague—it makes us extremely happy that her helpfulness and friendly approach made your purchase more pleasant. We appreciate your feedback and hope that your new phone brings you great joy!
Kind regards,
The Mobilonline Team
foon.sk
Dear Customer,
We are very sorry that your new phone arrived completely discharged and without a charger. However, we are glad that the phone itself is currently working without any problems and has brought you joy.
As for the charger—many manufacturers no longer include power adapters in the packaging, but we understand that this can come as a surprise and complicate first use. When the device is discharged, it is especially frustrating not to be able to try out your new purchase right away.
If you need any help or advice, please contact us and we will be happy to assist you.
Kind regards,
The Mobilonline Team
foon.sk
Dear customer,
Not knowing what is happening with a paid parcel for a week is absolutely unacceptable, and we fully understand your uncertainty and frustration. When you entrust us with your money, you expect clear information and prompt delivery—not silence and doubt.
We want to find out immediately where your parcel is and put everything right. We will treat this as a priority and inform you immediately about the delivery status.
We apologize for this delay and will do everything we can to ensure that you receive your goods as soon as possible.
Kind regards,
The Mobilonline team
Long time between payment and shipping of the goods.
foon.sk
Dear Customer,
We completely understand your disappointment. When someone pays, they expect the package to be on its way as soon as possible, and any delay is unpleasant. Expecting fast delivery is entirely natural, and we are sorry that we did not meet that expectation this time.
We will review the entire process and do everything we can to ensure that any future purchase you make is processed without any unnecessary waiting.
Kind regards,
The Mobilonline Team
I ordered a game (disc) for Xbox One, but it doesn’t work. It spins and nothing happens. I sent an email, but nobody responded.
foon.sk
Dear customer,
We are very sorry that you are experiencing problems with the game you purchased, and we are equally upset that your email went unanswered. This definitely should not have happened, and we fully understand your frustration – games should bring joy, not worries.
We want to put this right immediately. Please contact us directly at info@mobilonline.sk and include your order number in the subject line. I will give your request priority and immediately arrange either a replacement with a functional item or a refund.
Once again, we apologize for the complications and hope you will give us the opportunity to restore your trust in us.
Kind regards,
The Mobilonline team
This store is great, the goods are delivered quickly, and the price is good too. The prices are also better compared to ALZA and NAY electronics stores.
foon.sk
Dear Customer,
Thank you very much for your wonderful review! We’re delighted that, in addition to fast delivery, you appreciated our prices, especially compared with the major players on the market. We always strive to offer the best value, and we’re pleased that you see it that way.
We hope you’re enjoying your purchase, and we look forward to serving you again!
Best regards,
The Mobilonline Team
Wide range of products at good prices
foon.sk
Dear customer,
We are delighted that you find exactly what you are looking for with us, and at great prices too. We believe that our wide selection and attractive offers will continue to please you with every purchase. Thank you for your trust and wonderful feedback!
Best regards,
The Mobilonline team
foon.sk
Dear customer,
We are very pleased that you are taking advantage of the option of free pickup and payment directly at the store. We would like every purchase with us to be just as convenient and hassle-free for you. Thank you for your trust, and we look forward to your next visit!
Best regards,
The Mobilonline team
foon.sk
Dear customer,
We completely understand your disappointment and unpleasant surprise when unpacking the phone. You are right – if it were intended as a gift, the condition of a new phone like this would not make a good impression at all, and we fully understand that it affected your overall shopping experience.
Allow us to clarify the situation. When a particular model is the last one in stock, the phone may have been displayed in a store showcase. Before shipping, our colleagues carefully inspect it, but the original protective films have already been removed. However, we assure you that the device is completely new, has not been used, and is in 100% technical condition.
If the phone does not suit you for any reason, or if you would like to resolve the situation together to your satisfaction, please contact us at info@mobilonline.sk and we will be happy to look into it.
Thank you for your honest feedback.
Kind regards,
The Mobilonline team
Fast and straightforward communication
foon.sk
Dear Customer,
Thank you very much for your excellent 90% rating and for your feedback.
We are pleased that you appreciated our fast and straightforward approach—directness and efficiency are key for us when processing orders. At the same time, we recognize that we still have a little way to go to reach 100%. If you have any suggestions on what we could do even better next time, we would be very grateful if you wrote to us at info@mobilonline.sk.
Thank you for your trust, and we wish you a wonderful day!
Best regards,
The Mobilonline Team
foon.sk
Dear customer,
Thank you very much for your excellent 90% rating and for taking the time to share your experience.
We are pleased that you appreciated the clarity and availability of our products. At the same time, we recognize that there is room for improvement so that you can be 100% satisfied with your next purchase. If you have any ideas about what we could improve, we would be very grateful if you could write to us at info@mobilonline.sk.
Thank you for your trust, and we wish you a pleasant day!
Best regards,
The Mobilonline team
Everything is great
foon.sk
Dear customer,
Thank you very much for your perfect review! We are delighted that everything went to your complete satisfaction. Your enjoyment of the purchase is the best reward for us, and we look forward to your next visit.
Best regards,
The Mobilonline team
Odporúčam všetkým kupujúcim. Kvalitný tovar za málo peňazí.
foon.sk
Dear Customer,
Thank you very much for the excellent 100% rating and for recommending us to other shoppers.
We are delighted that you found our offer appealing and that you were satisfied with the fast processing and delivery of your order, as well as with the quality and price of the goods. Our goal is to provide great value and reliable service to everyone, so your feedback is the best reward for us.
Thank you for your trust, and we hope that your purchase serves you well for a long time!
Kind regards,
The Mobilonline Team
Dlhodobá spokojnosť s ponúkaným tovarom, službami a personálom na zákazníckych miestach (kamenných predajniach) na viacerých odberných miestach, nemám čo vytknúť :-)
foon.sk
Dear Customer,
We greatly appreciate your long-standing loyalty and the fact that you keep coming back to us.
It is the best reward for us to read that, across several of our brick-and-mortar stores, you have always encountered great staff, quality products and reliable service. Our colleagues in the stores put their hearts into their work, so your praise will make them immensely happy.
Thank you for your trust, and we look forward to your next visit!
Kind regards,
The Mobilonline team
foon.sk
Dear customer,
Thank you very much for your excellent 100% rating. We are delighted that you were satisfied both with the product’s quality and its price – providing our customers with a great balance of quality and affordability is exactly what we strive to do.
Thank you for your trust, and we hope the product serves you well for a long time!
Best regards,
The Mobilonline team
Hovoria po maďarsky, čo je obrovská výhoda, rýchle dodanie, spoľahliví a veľmi milí!
foon.sk
Kedves Vásárlónk! / Milý zákazník,
Nagyon szépen köszönjük a csodás értékelést! / Veľmi pekne ďakujeme za skvelé hodnotenie.
Mivel számunkra kiemelten fontos, hogy minden ügyfelünk a saját nyelvén, kényelmesen tudjon vásárolni, külön örömünkre szolgál, hogy értékelte a magyar nyelvű kommunikációt. Nagyon örülünk, hogy a gyors szállítással és a kedves kiszolgálással is maximálisan elégedett volt.
Köszönjük a bizalmát, és kívánjuk, hogy örömmel használja a nálunk vásárolt terméket!
Mobilonline.
Everything went smoothly; I had the goods at home within a few days... The Class A Xbox works like a charm and has no signs of mechanical wear. For that price, plus the warranty... It’s a no-brainer. Thank you.
foon.sk
Dear customer,
Thank you very much for the excellent 100% rating and for your trust when purchasing a refurbished device.
We are delighted that the Grade A Xbox pleasantly surprised you with its condition, showing no signs of use, and that everything is working as it should. We take great care over the quality and thorough inspection of refurbished products, because an excellent price combined with a full warranty is exactly what we want to offer our customers.
We wish you many great gaming experiences!
Best regards,
The Mobilonline team
foon.sk
Dear customer,
We greatly appreciate your 90% rating and the time you took to share your experience.
We are delighted that you appreciated our wide selection of products, competitive prices, and the option of convenient personal collection. Your satisfaction with these services is a great sign that we are heading in the right direction. At the same time, we will do everything we can to fine-tune the details for your next purchase so that it reaches 100%.
Thank you for your trust, and we wish you a pleasant day!
Best regards,
The Mobilonline team
Veľká spokojnosť.
foon.sk
Dear customer,
Thank you very much for your wonderful review and for your trust. We are truly delighted that you were completely satisfied with your purchase from us—such brief yet meaningful feedback is the best reward for our entire team. We hope that the product you purchased will serve you well and flawlessly for a long time.
Kind regards,
The Mobilonline team
foon.sk
Dear customer,
Thank you very much for your excellent 90% rating and for your feedback.
We are delighted that you appreciated our wide range of products and favorable prices, which we work hard to maintain. We also appreciate your mention of the 3-day delivery – we are glad that the goods arrived safely, while we continue working to speed up our processes even further and hopefully delight you with a full score next time.
Thank you for your trust, and we hope you enjoy using your purchased product!
Best regards,
The Mobilonline team
foon.sk
Dear customer,
Thank you very much for the wonderful 100% rating. We are delighted that we pleased you not only with lightning-fast delivery but also with our friendly service. A helpful and cheerful approach is just as important to us as the speed at which we process orders.
Thank you for your trust, and we wish you a pleasant day!
Best regards,
The Mobilonline team
Všetko v poriadku, veľmi príjemný predavač, ktorý mi odovzdával tovar, pán Martin, v prevádzke OC Optima KE.
foon.sk
Dear Customer,
Thank you very much for your positive review. We are delighted that our colleague Martin at the OC Optima branch in Košice made your shopping experience so pleasant. Helpfulness and a personal approach are essential to us, so we will be very happy to pass your praise on to Mr. Martin – it will certainly make him happy!
Thank you for your trust, and we wish you a pleasant day.
Kind regards,
The Mobilonline team
foon.sk
Dear customer,
We greatly appreciate your review and the fact that you specifically highlighted our good communication. A transparent and friendly approach is our top priority, so we are pleased that you had exactly this kind of positive experience with us. Thank you for your trust, and we wish you a lovely day!
Kind regards,
The Mobilonline team
I bought a tablet. I have nothing to complain about. Satisfied.
foon.sk
Dear customer,
Thank you very much for your review and for your trust in purchasing your new tablet. We are delighted that everything went smoothly and that you are completely satisfied with your purchase. We hope that your new tablet will serve you reliably for a long time.
Best regards,
The Mobilonline team
There was an error when placing the order. The same item was accidentally ordered twice. They immediately alerted me and communicated with me. Everything was quick and professional.
foon.sk
Dear customer,
Thank you very much for your review and for sharing this experience.
We are glad that we noticed the error with the duplicate order in time and were able to contact you immediately. Our priority is to make the entire process as simple and hassle-free for you as possible, so we are very pleased that you appreciated our promptness and professional approach.
Thank you for your trust, and we wish you a pleasant experience using the purchased product.
Kind regards,
The Mobilonline team
foon.sk
Dear customer,
Thank you very much for your excellent feedback. Next-day delivery and the item arriving in 100% condition are exactly the standard we want to provide to each and every one of you. We are pleased that everything went according to your expectations and that you were completely satisfied with your purchase.
Kind regards,
The Mobilonline team
I recommend it, I’m satisfied.
foon.sk
Dear customer,
Thank you very much for your review and recommendation. We are pleased that you are satisfied with your purchase, as that is precisely our main goal. We hope that the products you purchased will serve you well for a long time and that you will visit us again.
Kind regards,
The Mobilonline team
foon.sk
Dear customer,
Thank you very much for your review and your trust. We are pleased that everything went smoothly and that you were happy with the delivery speed. Fast and reliable shopping is our priority, so we are delighted that you were satisfied.
Best regards,
The Mobilonline team
I have used the store several times and I am satisfied with it.
foon.sk
Dear customer,
We are delighted that you enjoy returning to us and that you have been satisfied with our services and prices over the long term. Your continued trust is the best reward for us, and we will do everything we can to ensure that every future purchase is just as pleasant for you.
Kind regards,
The Mobilonline team
foon.sk
Dear customer,
Thank you very much for your review. A kind and helpful approach is something we place great emphasis on in our stores.
We are truly pleased that you left with such a great feeling, and we look forward to your next visit!
Kind regards,
The Mobilonline team
Everything OK, pleasant staff, helpfulness and quick service.
foon.sk
Dear customer,
Thank you very much for such wonderful feedback. We are especially pleased by your mention of our friendly and helpful staff – it is the personal approach that matters most to us.
We are glad that everything went smoothly and quickly, and we look forward to your next visit!
Kind regards,
The Mobilonline team
The delivery of the goods was delayed by several weeks, and they were subsequently stored at a different location than agreed.
foon.sk
Dear customer,
We are very sorry about how this situation turned out. Weeks of waiting followed by collection at a completely different branch than the one you selected is definitely not the service we want to provide. We fully understand your frustration – logistics and the customer experience should not work this way.
We will investigate the entire situation internally and implement measures to help us better prevent such situations in the future.
Kind regards,
The Mobilonline team
Slow communication, you do not respond to emails
foon.sk
Dear Customer,
We are very pleased that your order arrived so quickly, already the next day. At the same time, however, we are sorry that the joy of the fast delivery was spoiled by our slow response to your email.
We fully understand that when you write to us, you expect an equally quick reply as the one we demonstrated when sending your parcel. Sometimes there is more work at the helpline than on regular days. We apologize and will review the entire situation internally.
In any case, thank you for your review.
Kind regards,
The Mobilonline team
Veľký výber, dobré ceny …
foon.sk
Dear customer,
Thank you very much for your review. We are pleased that you were interested in our selection and found exactly what you were looking for at a great price.
We hope you enjoy your purchase, and we look forward to serving you again!
Kind regards,
The Mobilonline team
foon.sk
Dear customer,
Thank you very much for your wonderful review. We are delighted that the package was waiting for you at the store the very next day, but we are even more pleased by your praise for our colleague.
A personal approach and willingness to explain everything necessary are essential to us. We will do everything we can to ensure that shopping with us is always an equally pleasant experience for you. We hope you enjoy your watch and that it serves you well!
Kind regards,
The Mobilonline team
I found this e-shop by chance while browsing the internet, and since I needed a new phone, I took a look. I was satisfied with the store; I was impressed by the interesting and reasonable prices, as well as the fast delivery. I ordered the product for pickup at the store, and it still arrived undamaged. I sorted everything out within a few minutes and went home. So, if you are considering buying a new mobile phone and don’t mind that it has already been used, I highly recommend this store.
foon.sk
Dear customer,
We greatly appreciate your words and the fact that you gave us a chance when you first came across our online store.
We are glad that our selection of used phones appealed to you and that the prices and delivery speed pleasantly surprised you. That is exactly what we aim for – to make shopping for a second-hand device just as convenient, safe and fast as buying a brand-new one.
Thank you for the recommendation, and we hope that your new phone will serve you reliably for a long time. We look forward to welcoming you back in the future!
Kind regards,
The Mobilonline team
I got what I wanted.
foon.sk
Dear customer,
Thank you very much for your review.
We are pleased that you found exactly what you were looking for with us and that the entire purchase went smoothly and to your satisfaction.
We hope your new product serves you well, and we look forward to your next visit!
Kind regards,
The Mobilonline team
foon.sk
Dear customer,
Thank you very much for your review and for recommending us to others. We are pleased that your order arrived quickly and everything went smoothly.
We look forward to your next visit!
Best regards,
The Mobilonline team
I absolutely do not recommend it because the police contacted me saying that the mobile phone I purchased on mobilonline.sk had previously been used for criminal activity!
foon.sk
Dear customer,
The situation you describe is extremely serious, and we fully understand your indignation and the stress this has caused you. Such an experience is clearly unacceptable to you, and we want to assure you that we are treating it with the utmost seriousness.
All devices we purchase undergo a thorough check against the available databases; unfortunately, however, not all information is publicly available or accessible to us.
If you have not yet contacted us about this matter, please contact us as soon as possible at info@mobilonline.sk. We want to provide you with our full cooperation, resolve the situation as quickly as possible to your satisfaction, and remedy the damages incurred.
Kind regards,
The Mobilonline team
foon.sk
Dear Customer,
Thank you very much for your kind review.
We are delighted that you were pleased not only with the delivery speed but also with our team’s approach. Friendly and helpful staff are essential to us, so we will gladly pass on your praise—it is the best motivation for us.
We look forward to your next visit!
Best regards,
The Mobilonline team
fast delivery, favorable prices
foon.sk
Dear customer,
Thank you very much for your review.
We are pleased that the package arrived quickly and that you were also pleased with our prices. The combination of a great offer and lightning-fast delivery is something we pay close attention to with every order.
We noticed that we were just one small step away from perfection. If you have any suggestions on what we could improve next time to reach 100%, we would be very grateful if you wrote to us at info@mobilonline.sk.
Best regards,
The Mobilonline team
foon.sk
Dear Customer,
We are delighted that the package arrived so quickly and that you were satisfied with our service. We take pride in fast and reliable delivery, so your praise is the best reward for us.
Thank you for your trust, and we look forward to welcoming you again!
Best regards,
The Mobilonline Team
Rýchle dodanie, tovar zabalený celkom dobre, nič sa mu po ceste nestalo. Dobrá komunikácia.
foon.sk
Dear Customer,
Thank you very much for the five-star rating and for letting us know how your purchase went. We are pleased that the package arrived quickly, communication went smoothly, and the goods reached you in perfect condition. Safe packaging and speed are particularly important to us so that you can enjoy your new item as soon as possible.
We look forward to your next visit!
Best regards,
The Mobilonline Team
foon.sk
Dear customer,
Thank you for leaving feedback and for recommending our store. We fully understand your disappointment that the package arrived only after 9 days – such a long waiting time certainly does not meet the standard we want to provide to our customers.
We are very sorry that you had to wait so long for your goods. We will investigate internally where the issue occurred so that we can avoid it in the future.
We hope you are happy with your purchase and that, should you shop with us again, we can demonstrate that we are able to process your order much faster.
Kind regards,
The Mobilonline team
foon.sk
Dear customer,
Thank you very much for the perfect rating and for highlighting exactly what we take pride in. We are glad that you found your shopping experience clear and simple, and that your order arrived without unnecessary delay.
We are doing everything we can to make every future purchase with us just as convenient for you!
Kind regards,
The Mobilonline team
Ordered, received, paid for, and now all that’s left is to use it.
foon.sk
Dear customer,
Thank you very much for your excellent feedback!
We are delighted that you were satisfied with the location of our store, the smooth pickup process, and the speed with which your order was handled. This is exactly how shopping with us should be – simple and hassle-free. We hope you enjoy your new product!
Best regards,
The Mobilonline team
I am very satisfied.
foon.sk
Dear customer,
Thank you very much for the five-star rating and for taking the time to leave a review. We are genuinely delighted that your shopping experience was so positive. We are doing everything we can to ensure that each of your future purchases with us is just as hassle-free!
Kind regards,
The Mobilonline team
foon.sk
Dear customer,
Thank you very much for your excellent review! We’re delighted that you’re satisfied with your purchase. We look forward to your next visit!
Kind regards,
The Mobilonline team
Satisfaction
foon.sk
Dear customer,
Thank you very much for your review and your trust. We are pleased that the purchase went smoothly and that you are leaving us completely satisfied.
We look forward to your next visit!
Kind regards,
The Mobilonline team
foon.sk
Heureka.sk
