Necessary cookies keep the website working. If you select Accept, you also consent to analytics cookies for traffic measurement and advertising technologies for campaign measurement and advertising integrations, where active. You can reject or configure optional categories separately.
Milý zákazník,
ďakujeme vám za milé slová a skvelé hodnotenie. Veľmi si vážime vašu spokojnosť a teší nás, že ste ocenili náš prístup aj kvalitu služieb.
S pozdravom,
tím Mobilonline
Shop customer
foon.skHeureka.sk
foon.sk
We are sorry to hear that you are not satisfied with your order. If you provide us with more information, we will be happy to try to resolve your concerns. Thank you.
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
Occasionally when I need a new mobile phone I shop on mobilonline.
Pleasant treatment and fair price. We'll see how they handle a possible claim.
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
Unfortunately, it is so,
foon.sk
Yes, it is.
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
Super product at a super price just poorly packaged
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
Fast equipment.
Shop customer
foon.skHeureka.sk
I can recommend
Shop customer
foon.skHeureka.sk
Speed and quality
Shop customer
foon.skHeureka.sk
foon.sk
Sorry for the inconvenience. Thank you for your order and we will do our best to improve our service.
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
None
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
They cancelled the order without notice at first. After creating a new order, suddenly the old order was no longer cancelled. The system lives its life.
foon.sk
Thank you for your message. Sorry for the confusion, we are working to resolve the issue. Thank you for your patience.
Shop customer
foon.skHeureka.sk
foon.sk
I will have this order resent.
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
Ok
foon.sk
Dear customer,
thank you for your positive review and feedback. We are pleased that you were satisfied with the fast delivery and everything went smoothly.
Regards,
Mobilonline team
Shop customer
foon.skHeureka.sk
Despite the fact that it was not written anywhere the goods arrived unpacked and it was obvious that someone had already tested it. So never again this shop
foon.sk
The goods were tested by someone before you, we are very sorry for the misunderstanding. Please contact us for a refund. Thank you.
Shop customer
foon.skHeureka.sk
Perfect action mobile xiaomi redmi note 13 from the original price of 159€ was for 92€, in the store ready for collection the same day as it was ordered. Super service
foon.sk
Dear customer,
thank you for the great review. We are glad to hear that you were satisfied with the fast delivery, the price and the promotional offer on Xiaomi Redmi Note 13. We are glad that everything went smoothly and the phone was ready for pick up the same day of order.
Regards,
Mobilonline team
Shop customer
foon.skHeureka.sk
Excellent brands at good prices
Friendly staff
Stone dispensaries
Shop customer
foon.skHeureka.sk
:-)
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
Pleasantly surprised with the timely delivery and also the offer of goods
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
foon.sk
We are sorry to hear that you are not satisfied with your order. How can we help resolve this issue?
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
Shop customer
foon.skHeureka.sk
I received an email that the mobile cover is in the shop. I went to get it. It wasn't there. The next day. Otherwise, everything's ok.
foon.sk
Dear customer,
thank you for your feedback. We are sorry that you had to come to the store twice due to a delay in the availability of goods - we will check where the error occurred to avoid this in the future. We're glad that everything went well otherwise, and we hope you'll keep us in your good graces.
Sincerely
Mobilonline team
Shop customer
foon.skHeureka.sk
Unfortunately, the purchased product was delivered in a non-functional condition. I was met with an unprofessional attitude when trying to return the product within the legal 14-day period without giving a reason. The store employee refused to accept my return on the incorrect grounds that personal collection precluded the possibility of return.
The situation was only resolved after I presented a document from an email communication that clearly confirmed my right to return the goods. Despite this, I had to wait approximately 30 minutes for a phone call from the store manager, who eventually allowed the return.
I appreciate that the issue was eventually resolved, but the whole process was unnecessarily complicated and time consuming due to the staff's lack of knowledge of applicable consumer rights.
foon.sk
Thank you for your feedback. We apologize for the inconvenience and error on our part. We would like to assure you that we have already taken care to ensure that a similar situation does not occur in the future. Thank you for your patience and trust. If you have any further questions or requests, please do not hesitate to contact us.