Verified review
The goods didn't reach me until a few weeks after the order was placed. If I hadn't chased them to see where the shipment was I don't know when it would have arrived. No one communicated proactively. They changed the delivery date several times and didn't even meet the last one. The package arrived wrapped normally but the box inside was not sealed in any way. I regret that I didn't look at the reviews earlier and will never order from this eshop again.
Thank you for your feedback. We are sorry that your experience with our e-shop was not positive. We promise to strive to improve our services. Thank you for your patience and trust.
Verified review
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Not yet delivered
"We are waiting for your order and will deliver it soon."
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Verified review
As my order has not arrived by today 26.1.2021 I rate the shop very badly. Order created on 12.1.2026 and estimated delivery date was 21.1.2026. No other mail on order status since payment confirmation. The main thing is that I have already received a request from two portals to rate the purchase.
We are sorry that your purchase has been delayed. Please contact us by email or phone so that we can find out what has happened to your order and help you resolve the issue. Thank you for your patience.
Verified review
Fast delivery.
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Verified review
Communication at the freezing point. Tuesday was supposed to be the delivery and I was told in advance that it would be on Monday. Replying on watsapp only the next day and it wrote about AI.
I understand, please wait, we will try to resolve this issue.
Verified review
Verified review
I can't rate it,because I waited a week for the goods and on the sixth day I got an e-mail that they cancelled my order,because it is already sold out.I don't understand why I had to wait a week for a reply when they had no reason why they didn't write right away.
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Discontent!
I never write reviews, but instead of 3 days, I've been waiting for the headphones for 2 weeks now, and I didn't even get a notification until I took the initiative myself.
Thank you for your feedback. We apologise for the delayed delivery and insufficient notification. We will endeavour to improve our services in the future. Thank you for your patience.
Verified review
Verified review
Super communication and fast delivery
Verified review
Long delivery time, everything is in stock so they postponed the delivery date and they didn't even make it, and they replied to the email after 4 days only when the order was sent. Too bad I paid right away when ordering.
Thank you for your feedback. We apologise for the inconvenience with the delivery date and communication. Your order has been shipped and should arrive shortly. If you have any further questions, please do not hesitate to contact us. Thank you for your patience.
Verified review
Ordered 3.1.2026, today is 17.1.2026, the goods have not yet been delivered to me.
Verified review
11. January I created and paid the order. The estimated delivery date was given on the 14th. January, today is the 16th and so far I have not received any further information about the order. According to other reviews I have read (my mistake even after ordering the goods) this is not news. The eshop is probably lying and the goods were not actually in stock. I hope to see my order, but if the situation does not change I will ask for a refund. For this reason I cannot recommend anyone to shop here.
Thank you for your message. We are sorry to hear that you had a negative experience with your order. We will check the status of your order and contact you with updated information as soon as possible. Thank you for your patience.
Verified review
We are sorry that you are not satisfied with your order. Could you describe in more detail what disappointed you so that we can help you resolve this issue? Thank you.
Verified review
I do not recommend the order I do not have
Thank you for the information. If you have any further questions or needs, please do not hesitate to contact us.
Verified review
Okay.
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Super price. I recommend the shop.
Verified review
We are sorry that you are not satisfied with your order. How can we help you resolve your concerns?
Verified review
I ordered the goods on 29.12.2025, despite the fact that they were scldom, they were not delivered to me until 9.1.2026.
We are sorry that delivery took longer than usual. We apologise for any inconvenience and thank you for your patience. If you have any further questions or requests, please do not hesitate to contact us. Best regards, Customer Support Team.
Verified review
The goods were expected to arrive home on Monday (5.1.26), so I contacted the company. The goods will be expended after my recall on Friday, so it will be at least a week delay. I'm sorry but I'm not satisfied. Have a pleasant rest of the day.
PS: I can't rate the goods yet as they still haven't been delivered to me.
Thank you for your feedback. We apologise for the delay in delivery and will work to ensure that you receive your order on time. If you have any questions or requests, please do not hesitate to contact us. We wish you a pleasant day.
Verified review
I ordered the goods on 19.12.2025 and until today 8.1.2026 they have not been delivered
I do not recommend in any case!
The goods will not be delivered.
Verified review
I cancelled my order, they didn't meet the shipment deadline.
We understand and apologise for the failure to deliver the shipment within the specified time frame. Thank you for your understanding.
Verified review
Yet tale me the goods have not arrived,nor does anyone answer me when it will be delivered
Verified review
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We are sorry to hear that you are not satisfied with your order. Can we help you solve your problem?
Verified review
All ok
Verified review
Thank you for the feedback, I will try to improve.
Verified review
Goods that were listed as in stock on the website were not actually in stock.
Dear customer, we apologize, but the item that was shown as in stock on our website was not actually in stock. Thank you for your understanding.
Verified review
they didn't meet the deadline.
"Sorry for the late deadline."
Verified review
The store declared delivery when I ordered it on 25.12.2025and the delivery was supposed to be by 30.12.2025. it is 2.1. and still the goods have not arrived and Packeta is not even registering it.
Sorry for the delay. We will do our best to find out where your goods are and what caused the delay. Thank you for your patience.
Verified review
Verified review
The goods have not been delivered! When ordering it showed the goods in stock and when the order started to be processed they were miraculously no longer in stock.
Sorry for the inconvenience, the goods are currently out of stock. Thank you for your understanding.
Verified review
I have received two emails to rate my purchase but the goods still haven't arrived so get it right!!!
Thank you for your message. We apologize for any inconvenience. We will find out what happened and what we can do to resolve the situation. Thank you for your patience.
Verified review
Goods ordered on 17.12 were still undelivered. They do not provide any contact where you can contact about your order
I highly do not recommend
Your order of 17 December has not yet been delivered. They do not list any contacts you can contact regarding your order. We strongly advise against it.
Verified review
Very fast and serious order processing. I appreciate the online communication with the store about the suitability of the product.
Verified review
Verified review
We are sorry to hear that you are not satisfied with your order. How can we help you?
Verified review
Delay in delivery of goods 5days.
We apologize for the delay in delivery.
Verified review
I recommend this shop, everything for mobiles at good prices.
Verified review
Everything went fine, so I'm satisfied .
Verified review
We are sorry to hear that you are not satisfied with your order. If you can provide us with details of your unpleasant experience, we will be happy to help you find a suitable solution. Thank you in advance for your feedback.
Slovakia
