Heureka.sk
So far, I’m satisfied.
Dear customer,
Thank you for your positive review and for your trust. We are very pleased that the goods arrived safely within three days and that you are satisfied with them so far. We hope they will continue to serve you reliably, and if you need another piece of technology in the future, we will be here for you.
Kind regards,
The Mobilonline team
Heureka.sk
A wide selection of Samsung mobile phones at excellent prices.
Fast delivery.
Dear customer,
Thank you very much for your wonderful review! We’re delighted that our wide range of Samsung phones suited you both in terms of price and model, and that your package arrived without unnecessary waiting. We see it as a great responsibility to ensure that each of your future purchases is just as smooth. We hope you enjoy your new phone!
Kind regards,
The Mobilonline team
Heureka.sk
Dear customer,
Thank you very much for your rating and for praising our lightning-fast delivery. We are delighted that the parcel arrived the very next day and that you were satisfied with the speed.
However, we noticed that you gave us 80%. If there is anything we could do even better for you next time to make your experience perfect, we would be very grateful for any tips or feedback at info@mobilonline.sk.
We hope you are enjoying your new product and look forward to your next visit!
Kind regards,
The Mobilonline team
Heureka.sk
Dear customer,
We are pleased that everything was in order and that your purchase went smoothly. If there is anything we could do even better for you next time, we would be delighted.
Kind regards,
The Mobilonline team
Heureka.sk
Dear customer,
We greatly appreciate your feedback and recommendation. Speed and reliability are crucial to us with every order, so we are delighted that everything went exactly as you expected. We hope that the purchased goods will serve you well for a long time.
Kind regards,
The Mobilonline team
Heureka.sk
Everything was fine with the order and delivery, but the PS4 was supposed to be refurbished and in Grade A condition, as stated, yet it had not even been cleaned. I had to clean it because it was making a lot of noise, so I was a little disappointed, but what can you do?
Dear customer,
We are very sorry that the condition of the console spoiled your shopping experience. While we are pleased that delivery was lightning-fast and everything else was in order, a product in Category A must meet strict standards – including thorough cleaning and quiet operation.
In this case, we failed during the final inspection and fully understand your disappointment. It is great that you managed to clean it yourself, but you certainly should not have had to deal with such an issue.
We hope you will shop with us again in the future and receive goods that are 100% as they should be.
Kind regards,
the Mobilonline team
Heureka.sk
Dear customer,
Thank you very much for your review. We are pleased that you were satisfied with the availability of the goods and our communication. That is precisely what we focus on – ensuring that you always find what you are looking for with us and have someone you can rely on when making a purchase.
We look forward to welcoming you again!
Kind regards,
The Mobilonline team
Heureka.sk
Great shop
Dear customer,
Thank you very much for your recommendation and excellent review. We are delighted that you were satisfied with your experience with us and that your purchase put a smile on your face. Your trust and positive experience are the greatest reward for us.
We look forward to your next visit!
Kind regards,
The Mobilonline team
Heureka.sk
Everything was fine.
Dear customer,
Thank you for your review and for shopping with us. We are pleased that your purchase went smoothly and that you were satisfied with our services.
Thank you for your trust, and we hope you enjoy your new product!
Kind regards,
The Mobilonline team
Heureka.sk
Reliable shop
Dear customer,
Thank you very much for your review and for your trust. We are pleased that you were delighted with the lightning-fast one-day delivery and that the phone is in excellent condition at a great price.
We also thank you for your honest and constructive comment about the cleaning in the crevices. You are absolutely right – details like these matter, and the overall first impression should be perfect. We are immediately passing your feedback on to the colleagues responsible for preparing and inspecting used devices so that we can prevent similar shortcomings in the future.
We hope the phone serves you reliably for a long time!
Kind regards,
The Mobilonline team
Heureka.sk
Dear customer,
We greatly appreciate you sharing your experience with us. We are pleased that the goods arrived quickly and that you appreciate the overall efficiency of our shop.
We are also sorry that the parcel was not sent to the Balíkovo location you selected. We understand that redirecting a delivery can complicate your day and cause unnecessary frustration. Sometimes, the selected parcel locker may be full at the time of delivery, so the parcel is redirected to the nearest available parcel locker.
In any case, thank you for your trust, and we hope you are enjoying your purchase!
Kind regards,
The Mobilonline team
Heureka.sk
Dear customer,
Thank you very much for your review and for praising our fast delivery. We are pleased that your parcel arrived without unnecessary waiting. At the same time, we will do everything we can to ensure that your shopping experience on your next visit is perfect. We hope you are enjoying your purchase!
Kind regards,
The Mobilonline team
Heureka.sk
I ordered a used iPhone 15. There was a minor misunderstanding upon collection, but everything was resolved immediately. I absolutely recommend the shop, and the phone is problem-free and exactly as I expected. I also praise the communication and the way the issue was handled. As always, I’m satisfied. I’ll definitely shop here again. I recommend it.
Dear Customer,
Thank you very much for your wonderful review and for returning to us time and again.
I personally appreciate your mention of the minor misunderstanding when collecting your order. It is precisely in such moments that a retailer’s approach becomes apparent, and I am truly pleased that my colleagues responded swiftly and resolved everything to your satisfaction. I hope your iPhone 15 serves you brilliantly, and we will very much look forward to your next visit!
Kind regards,
The Mobilonline team
Heureka.sk
I ordered a beautiful and affordable case.
Dear customer,
Thank you very much for your kind review. We are delighted that you are enjoying your new case and that it has met your expectations in terms of both design and price. That is exactly what we aim for – to bring you products that are pleasing to the eye and easy on the wallet. We hope the case serves you well!
Kind regards,
The Mobilonline team
Heureka.sk
Great purchase at an excellent price, processed quickly – truly brilliant.
Dear customer,
Thank you very much for such wonderful feedback! I’m delighted that everything went smoothly – from the lightning-fast processing and adjustment of your request to the collection in the shop itself. Our colleagues take great care to ensure that every purchase is a pleasant experience, and your words are the best reward for them. We appreciate your trust and hope that your new product will serve you well and reliably for a long time.
Kind regards,
the Mobilonline team
Heureka.sk
Everything is fine, I can only recommend it :) fast delivery, low price.
Dear customer,
Thank you very much for your kind review. Hearing that your package arrived within just one day and that you were also pleased with the great price really made our day. Lightning-fast delivery and great prices are exactly how we aim to make your shopping experience as enjoyable as possible.
We look forward to your next visit!
Kind regards,
The Mobilonline team
Heureka.sk
Maximum satisfaction
Dear customer,
We greatly appreciate your 100% trust and are delighted to have exceeded your expectations. Your satisfaction is the best reward for us and motivates us to keep improving. Thank you for shopping with us, and we look forward to your next visit!
Kind regards,
The Mobilonline team
Heureka.sk
OK
Dear customer,
Thank you very much for your review and for recommending our shop. We are pleased that the parcel arrived within just two days and that everything went smoothly with your purchase.
We hope your new products serve you well for a long time!
Kind regards,
The Mobilonline team
Heureka.sk
Dear customer,
Thank you very much for your positive review and for appreciating the speed of delivery. At the same time, we understand that the postal error and having to look for the parcel at another branch must have been unpleasant. We are truly pleased that everything has now been delivered safely and that the product is working as it should.
We hope it will serve you well and flawlessly for a long time, and with your next purchase we will do everything we can to ensure that absolutely everything runs smoothly.
Kind regards,
The Mobilonline team
Heureka.sk
Dear customer,
Thank you very much for your review! We are pleased that everything went smoothly and that you were satisfied both with the delivery speed and with our communication. We really make every effort to ensure that you always receive timely and clear information about your order.
We hope you enjoy your new product, and we look forward to your next purchase!
Kind regards,
The Mobilonline team
Heureka.sk
Everything is and works great. This is already my several-th order.
Dear customer,
We greatly appreciate your renewed trust. It is wonderful to read that your order arrived quickly and that everything is working exactly as it should. The fact that you keep coming back to us is the best reward for our entire team.
Thank you for your loyalty, and we hope your new item brings you nothing but joy!
Kind regards,
The Mobilonline team
Heureka.sk
Sale of fake Pokémon cards
Heureka.sk
Very satisfied with both the goods and the shop and its staff.
Dear customer,
Thank you very much for such a comprehensive compliment. When you are pleased with your chosen product and also recognise our team, it is the best reward for us.
We are delighted to have been able to provide you with a great shopping experience, and we look forward to welcoming you back in the future.
Kind regards,
The Mobilonline team
Heureka.sk
Dear customer,
Thank you very much for your excellent review! We are delighted that you were pleased not only with the great price, but also with the speed at which your purchase was processed. Combining a great offer with lightning-fast delivery is something we take great care to provide.
We hope your new product will serve you well and flawlessly for a long time, and we look forward to welcoming you again.
Kind regards,
The Mobilonline team
Heureka.sk
Dear customer,
Six orders are the loveliest compliment we could have wished for!
We greatly appreciate your long-standing trust and are delighted that you have repeatedly been satisfied with our services and the phones you have used. We will do everything we can to ensure that every future purchase is an equally pleasant experience for you.
Kind regards,
The Mobilonline team
Heureka.sk
Feel free to place an order – it’s an excellent shop.
Dear customer,
Thank you very much for your lovely review and for your trust. We are absolutely delighted that the parcel arrived within just three days and that you were satisfied with the delivery speed. We sincerely appreciate your recommendation to other shoppers too – it is the best reward for our entire team.
We hope you enjoy your purchase, and we look forward to serving you again!
Kind regards,
The Mobilonline team
Heureka.sk
Dear customer,
Thank you for your excellent review. We are delighted that your cash-on-delivery package arrived so quickly and that delivery via GLS courier suited you. We hope you will be very happy with your purchase, and we look forward to welcoming you again!
Kind regards,
The Mobilonline team
Heureka.sk
Dear customer,
We completely understand your disappointment.
Although we apply protective films exclusively in person at our stores, this information should have been made considerably clearer at the time of purchase. We apologise for this misunderstanding and the inconvenience caused.
Kind regards,
The Mobilonline team
Heureka.sk
Dear customer,
Thank you very much for your review. We are pleased that our range of quality phones with a one-year warranty appealed to you and that the accessibility of our stores is an advantage for you. We strive to make a new or verified smartphone available to everyone, which is why we are delighted that you are satisfied with our pricing and services.
We hope you enjoy your phone, and we look forward to welcoming you again at one of our branches!
Kind regards,
the Mobilonline team
Heureka.sk
So far, I’m happy with my choice
Dear customer,
We greatly appreciate your trust and the fact that you chose us for your purchase. We are truly pleased that everything has been to your satisfaction so far and that you are happy with your choice. We hope the product you purchased will continue to serve you well!
Kind regards,
The Mobilonline team
Heureka.sk
Dear customer,
Thank you very much for your lovely review and recommendation! We’re delighted that the package arrived within just two days and that you were satisfied with our service. Speed and a personal touch are key to us with every order. We look forward to welcoming you again!
Kind regards,
The Mobilonline team
Heureka.sk
Dear customer,
Thank you very much for your review and recommendation. Fast delivery is one of our main priorities, so we are truly pleased that your new product arrived without unnecessary waiting and that you were satisfied with our service.
We hope that the product you purchased will serve you well for a long time, and we look forward to welcoming you again!
Kind regards,
The Mobilonline team
Heureka.sk
I’m very happy with the product – it works a hundred per cent. The shop surprised me with how quickly I was able to collect it in-store.
Dear customer,
We are delighted that your new product is serving you reliably and that we pleasantly surprised you with fast delivery directly to the store. This is exactly the kind of hassle-free experience we strive to provide at Mobilonline. Thank you for your trust and your 100% rating – it is a great motivation for us in our continued work.
Kind regards,
The Mobilonline team
Heureka.sk
quite simply, without any problems
Dear customer,
Thank you very much for your review. I’m glad your purchase went exactly as it should have – simply, quickly and without any complications. We know that your time is precious, which is why we strive to make the whole process as straightforward as possible.
I trust that any future purchases you make with us will be just as smooth.
Kind regards,
the Mobilonline team
Heureka.sk
A wide selection, fast delivery. I recommend it
Dear customer,
Thank you very much for your excellent 100% rating and recommendation. Delivery speed is a priority for us, so I’m delighted that the parcel reached you in just one day. I hope that, thanks to our wide selection, you will once again find exactly what you need with us. We look forward to your next purchase.
Kind regards,
The Mobilonline team
Heureka.sk
Everything’s fine. When you order via the online shop, the price is better than in the shop.
Dear customer,
We greatly appreciate your 100% rating and are pleased that you found a wide range of products at good prices with us.
You are absolutely right, shopping through our e-shop is often more cost-effective. In this way, we want to reward customers who select their products themselves from the comfort of their own home. We are pleased that everything went smoothly and would be delighted if you took advantage of our online benefits again with your next purchase.
Kind regards,
The Mobilonline team
Heureka.sk
I’m happy with my purchase; I’d recommend this shop
Dear customer,
Thank you very much for taking the time to share your experience. We are delighted that you are satisfied with your purchase from us and that you recommend us to others. Your satisfaction is the best reward and motivation for us. We look forward to your next visit or order.
Kind regards,
The Mobilonline team
Heureka.sk
Products at the best prices on the market + cheap postage via parcel service. Great :)
Dear customer,
Thank you very much for your fantastic 100% rating. I’m delighted that the parcel reached you within just one day and that you were pleased with the combination of the best price on the market and low-cost delivery via Balíkovo. That is exactly what we strive for – providing fast and affordable shopping. I look forward to your next order.
Kind regards,
The Mobilonline team
Heureka.sk
Extremely fast delivery to the shop. Brilliant and helpful staff.
Dear customer,
Thank you very much for this wonderful review. Our stores are extremely important to us because they are where we meet you in person. I’m therefore even more pleased that our colleagues welcomed you with a smile, were happy to help and that your package was waiting for you in record time. I will be delighted to pass on your praise to the staff; it will be a great motivation for them.
I hope you will be happy to return to us for your next purchase.
Kind regards,
The Mobilonline team
Heureka.sk
Dear customer,
Thank you very much for your 100% rating. It is great to hear that the combination of good communication, favourable prices and fast delivery worked exactly as it should. The fact that you found no negatives is the best endorsement for us and motivation for our continued work.
We will be pleased if you rely on us for your future purchases too.
Kind regards,
The Mobilonline team
Heureka.sk
Great
Dear customer,
Thank you very much for the fantastic full-score rating. I am delighted that your goods arrived quickly and that everything went to your complete satisfaction. Words such as “super” are the best reward for our entire team for our work. I look forward to being able to prepare another order for you.
Kind regards,
The Mobilonline team
Heureka.sk
Dear customer,
We greatly appreciate you taking the time to leave a review and recognising our low prices. Making products affordable for everyone is key for us.
At the same time, I am sorry that we disappointed you with the longer delivery time. We understand that delivery speed is extremely important nowadays.
Your feedback genuinely helps us improve.
Kind regards,
The Mobilonline team
Heureka.sk
Dear customer,
Thank you very much for your 100% rating and recommendation! We’re delighted that you found exactly what you were looking for with us – whether it was equipment in top condition or the most affordable options.
We also take your comment regarding the limited selection of accessories to heart. If you were looking for something specific (such as a particular case or cable) that you couldn’t find on our website, please let us know at info@mobilonline.sk. We’ll be happy to look into it and try to improve our range in this category for you.
Kind regards,
the Mobilonline team
Heureka.sk
Where they fall short is in tracking the status of the parcel. I had to ring them twice to find out the actual status, because the whole time it just showed the vague message ‘being processed’. And for me, it was all about time and the certainty of a prompt delivery.
Dear customer,
Thank you for your feedback. We are pleased that the order processing speed was satisfactory.
We fully understand that, if time was of the essence for you, the status “being processed” was confusing. We are sorry that you had to call twice to obtain accurate information. We are already actively working on shipment tracking and keeping customers better informed in order to make these processes faster and more precise.
Kind regards,
The Mobilonline team
Heureka.sk
Great!
Dear customer,
We are delighted that you left us satisfied overall and would recommend shopping with us to others. An 80% rating is a great indication that we are doing things well, while also motivating us to work on the remaining details so that next time it will be a full 100%.
If you have any ideas about what we could improve to make your next experience completely flawless, we would be pleased to hear from you at info@mobilonline.sk.
Kind regards,
The Mobilonline team
Heureka.sk
Good
Dear customer,
Short and to the point. We’re very pleased that everything was to your satisfaction and that you left us feeling good. We look forward to your next visit!
Kind regards,
The Mobilonline team
Heureka.sk
Dear customer,
That’s great news! We’re pleased that you have us so conveniently nearby and that shopping with us is easy thanks to our excellent accessibility. If you need new accessories, a gift or advice about a phone next time, it only takes a few steps and we’re here for you.
We look forward to your next visit!
Kind regards,
The Mobilonline team
Heureka.sk
It took me a while to find the little shop. It’s not on the Lauga map and its logo is rather unremarkable. It looks more like a ‘4’.
Dear customer,
Thank you very much for your feedback. We are pleased that you eventually managed to find our store in Laugaricio.
Your comment is very valuable to us, and we will look into how we can improve and make the directions to our store within OC Laugaricio more visible for future customers.
We hope you were satisfied with your purchase and look forward to welcoming you again.
Kind regards,
The Mobilonline team
Heureka.sk
The parcel arrived, but the watch didn’t work. I was really looking forward to it – it was a birthday present.
Dear customer,
I am very sorry that the goods did not arrive in good condition. I completely understand your great disappointment, especially if it was a birthday present that you had been looking forward to so much. Such a moment should have brought joy, not worry, and I am therefore sincerely sorry about the whole situation.
The quickest solution will be for you to bring the watch to us for a warranty claim.
Kind regards,
The Mobilonline team
Heureka.sk
My mobile isn’t working properly – it’s lagging and doesn’t charge well. When I plug the charger into the phone, it charges very slowly; I’ve been waiting 10 hours for it to reach 100%. It switches off out of the blue, and then I struggle to switch it back on. When I open an app, it takes ages to load and then starts to freeze, so I wouldn’t recommend it.
