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Shop customer
11 hours ago
Verified review
Heureka.sk
Despite the fact that it was not written anywhere the goods arrived unpacked and it was obvious that someone had already tested it. So never again this shop
•
11 hours ago
The goods were tested by someone before you, we are very sorry for the misunderstanding. Please contact us for a refund. Thank you.
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Shop customer
2 days ago
Verified review
Heureka.sk
Perfect action mobile xiaomi redmi note 13 from the original price of 159€ was for 92€, in the store ready for collection the same day as it was ordered. Super service
•
2 days ago
Dear customer,
thank you for the great review. We are glad to hear that you were satisfied with the fast delivery, the price and the promotional offer on Xiaomi Redmi Note 13. We are glad that everything went smoothly and the phone was ready for pick up the same day of order.
Regards,
Mobilonline team
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Shop customer
2 days ago
Verified review
Heureka.sk
Excellent brands at good prices
Friendly staff
Stone dispensaries
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Shop customer
2 days ago
Verified review
Heureka.sk
:-)
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Shop customer
3 days ago
Verified review
Heureka.sk
Shop customer
4 days ago
Verified review
Heureka.sk
Shop customer
4 days ago
Verified review
Heureka.sk
Shop customer
4 days ago
Verified review
Heureka.sk
Shop customer
5 days ago
Verified review
Heureka.sk
Shop customer
5 days ago
Verified review
Heureka.sk
Shop customer
5 days ago
Verified review
Heureka.sk
Shop customer
5 days ago
Verified review
Heureka.sk
Pleasantly surprised with the timely delivery and also the offer of goods
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Shop customer
5 days ago
Verified review
Heureka.sk
Shop customer
7 days ago
Verified review
Heureka.sk
•
7 days ago
We are sorry to hear that you are not satisfied with your order. How can we help resolve this issue?
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Shop customer
8 days ago
Verified review
Heureka.sk
Shop customer
8 days ago
Verified review
Heureka.sk
Shop customer
8 days ago
Verified review
Heureka.sk
Shop customer
9 days ago
Verified review
Heureka.sk
Shop customer
9 days ago
Verified review
Heureka.sk
I received an email that the mobile cover is in the shop. I went to get it. It wasn't there. The next day. Otherwise, everything's ok.
•
9 days ago
Dear customer,
thank you for your feedback. We are sorry that you had to come to the store twice due to a delay in the availability of goods - we will check where the error occurred to avoid this in the future. We're glad that everything went well otherwise, and we hope you'll keep us in your good graces.
Sincerely
Mobilonline team
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Shop customer
10 days ago
Verified review
Heureka.sk
Unfortunately, the purchased product was delivered in a non-functional condition. I was met with an unprofessional attitude when trying to return the product within the legal 14-day period without giving a reason. The store employee refused to accept my return on the incorrect grounds that personal collection precluded the possibility of return.
The situation was only resolved after I presented a document from an email communication that clearly confirmed my right to return the goods. Despite this, I had to wait approximately 30 minutes for a phone call from the store manager, who eventually allowed the return.
I appreciate that the issue was eventually resolved, but the whole process was unnecessarily complicated and time consuming due to the staff's lack of knowledge of applicable consumer rights.
•
10 days ago
Thank you for your feedback. We apologize for the inconvenience and error on our part. We would like to assure you that we have already taken care to ensure that a similar situation does not occur in the future. Thank you for your patience and trust. If you have any further questions or requests, please do not hesitate to contact us.
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Shop customer
10 days ago
Verified review
Heureka.sk
Shop customer
10 days ago
Verified review
Heureka.sk
Shop customer
10 days ago
Verified review
Heureka.sk
Shop customer
10 days ago
Verified review
Heureka.sk
Shop customer
11 days ago
Verified review
Heureka.sk
Everything great. Satisfaction.
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Shop customer
11 days ago
Verified review
Heureka.sk
Speed, page clarity
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Shop customer
12 days ago
Verified review
Heureka.sk
Shop customer
12 days ago
Verified review
Heureka.sk
I don't have a bad experience with the shop, the service itself was fine, although I waited for the goods for a few days because they were with the supplier. However, I counted on that. The goods were not okay: I ordered 3 x protective glass for my mobile phone, poor quality, crooked, fragile. Never again this brand of glass.
•
12 days ago
Thank you for your feedback. We apologize for the poor quality merchandise and embarrassing experience. Could we provide you with a refund or product replacement with another brand of glass? Please let us know how we could resolve the situation. Thank you.
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Shop customer
12 days ago
Verified review
Heureka.sk
excellent discounts,sometimes you buy something for only 1e! the next day at the branch...
•
12 days ago
Dear customer,
thank you for the great feedback! We're glad you took advantage of our excellent discounts and appreciated the fast delivery to your branch. We hope you will be happy to come back to us again.
Regards
Mobilonline team
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Shop customer
12 days ago
Verified review
Heureka.sk
Shop customer
13 days ago
Verified review
Heureka.sk
cheap mobile
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Shop customer
15 days ago
Verified review
Heureka.sk
ok
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Shop customer
15 days ago
Verified review
Heureka.sk
•
15 days ago
Dear customer,
thank you for your review. We are pleased that you were satisfied with our communication - we always strive to be helpful and accommodating.
Regards
Mobilonline team
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Shop customer
15 days ago
Verified review
Heureka.sk
•
15 days ago
Dear customer,
Thank you for appreciating our prices and promotions. We are glad that you were interested in our offer and we hope that next time you will find something advantageous with us.
Best regards
Mobilonline team
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Shop customer
15 days ago
Verified review
Heureka.sk
Everything OK thank you
•
15 days ago
Dear customer,
Thank you for your brief but kind feedback. We are glad that everything went well and we hope that you will come back to us again.
Sincerely
Mobilonline team
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Shop customer
15 days ago
Verified review
Heureka.sk
A little longer waiting time for the goods, but it finally arrived and was in 100% condition.
•
15 days ago
Dear customer,
Thank you for your feedback and patience in delivery. We are glad that the goods finally arrived in 100% condition and we trust that they will serve you well. We will do our best to make the whole process even faster next time.
Regards
Mobilonline team
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Shop customer
16 days ago
Verified review
Heureka.sk
I am extremely happy with my order, my phone came in amazing condition, even had a foil and even a cover which I did not expect to get so I was happy, the prices are affordable I am just sorry about the battery life but I guess it seems I definitely recommend it, super site
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Shop customer
17 days ago
Verified review
Heureka.sk
Lightweight,handy,seems a bit on the fragile feeling smartphone,priced super low price.The battery can be replaced by its owner without any problems.
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Shop customer
18 days ago
Verified review
Heureka.sk
It was my first purchase, and great satisfaction
•
18 days ago
Dear customer,
Thank you for choosing us for your first purchase! We greatly appreciate your trust and we are pleased that everything went to your satisfaction.
Sincerely,
Mobilonline team
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Shop customer
18 days ago
Verified review
Heureka.sk
•
18 days ago
Dear customer,
Thank you for your positive feedback! We are pleased that you were satisfied with the communication and the speed of delivery.
Regards,
Mobilonline team
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Shop customer
18 days ago
Verified review
Heureka.sk
you are the worst shop owner.
•
18 days ago
We apologize for any inconvenience. How can we help you?
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Shop customer
19 days ago
Verified review
Heureka.sk
I don't know of any
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Shop customer
19 days ago
Verified review
Heureka.sk
Maximum order speed, I appreciate
•
19 days ago
Dear customer,
thank you for the great review! We are glad that you appreciated the possibility of personal collection and the speed of order processing - we do our best to make you satisfied.
Regards,
Mobilonline team
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Shop customer
19 days ago
Verified review
Heureka.sk
Fast delivery of the goods I am satisfied.
•
19 days ago
Dear customer,
thank you for your review. We are glad you are satisfied with the fast delivery - we always try to make the purchase as convenient as possible and without unnecessary waiting.
Regards,
Mobilonline team
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Shop customer
19 days ago
Verified review
Heureka.sk
The goods arrived fine, the son is very satisfied
•
19 days ago
Dear customer,
thank you for your feedback. We are pleased that the goods arrived safely and that your son is satisfied - that is the most important thing for us.
Sincerely,
Mobilonline team
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Shop customer
22 days ago
Verified review
Heureka.sk
Ok
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Shop customer
22 days ago
Verified review
Heureka.sk
•
22 days ago
Dear customer,
Thank you for your review and compliments on the fast delivery. We are pleased that you were satisfied with your purchase.
Regards,
Mobilonline team
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Shop customer
23 days ago
Verified review
Heureka.sk
•
23 days ago
We're sorry you're not happy with your order. How can we help you?
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Shop customer
24 days ago
Verified review
Heureka.sk
Everything OK
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Shop customer
25 days ago
Verified review
Heureka.sk
Everything was great
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