I ordered a new phone. They sent me the phone unpacked, so it could have been easily returned by some customers and there was no such indication on the goods.
foon.sk
Dear customer,
thank you for your feedback. We apologize that you felt the product information was not completely clear. The phone may have been unboxed if it was the last item in stock or was on display in a store where customers had the opportunity to see it.
If you have any further concerns or if the phone does not meet your expectations, please contact us and we will do our best to make it right.
Thank you for your understanding.
Regards,
Mobilonline team