Everything ok
foon.sk
Dear customer,
Thank you for your review! We are very pleased that you were satisfied with the attitude of our staff at the branch and that everything went according to your expectations. Your satisfaction is very important to us and we will continue to strive to provide quality customer service.
We look forward to your future visits and orders.
Sincerely,
Mobilonline Team
Awesome prices, perfect overview of the status of the order and speed of dispatch of the goods.
Maximum satisfaction.
foon.sk
Dear customer,
Thank you for your positive review! We are very happy to hear that you were satisfied with the pricing, speed of delivery and order status report. Your satisfaction is our priority and we are pleased to hear that you are happy with our service.
We look forward to your future orders and will continue to strive to provide the best service possible.
Sincerely,
Mobilonline Team
foon.sk
Dear customer,
Thank you for your review. We apologize for any inconvenience caused. According to our information, your goods should have been delivered by now. If you still have not received it, please contact our info line or email us at info@mobilonline.sk so that we can immediately check the status of your order and resolve the situation.
Thank you for your patience and understanding.
Sincerely,
Mobilonline Team
foon.sk
Dear customer,
thank you for your feedback! We are glad that you were satisfied with our service. Your satisfaction is a motivation for us to continue to provide quality service.
Sincerely,
Mobilonline team
foon.sk
Dear customer,
Thank you for letting us know about your experience. We are sorry to hear that you encountered unpleasant service at a dodgy place. This attitude is definitely not in line with our standards and we will address this to ensure better service for our customers.
We take your feedback seriously and thank you for helping us improve. If you have any further comments or questions, please do not hesitate to contact us.
Sincerely,
Mobilonline Team
foon.sk
Dear customer,
Thank you for sharing your experience. We are glad to hear that communication with our head office was fine. On the other hand, we are very sorry to hear that the experience at the Žilina outlet did not meet your expectations. We take your feedback very seriously and will certainly look into it to improve our communication and service at our outlets.
If you have any further suggestions or questions, please do not hesitate to contact us. We look forward to your next visit and hope that your future experiences with us will be nothing but positive.
Sincerely,
Mobilonline Team
maximum satisfaction with everything
foon.sk
Dear customer,
Thank you for your feedback and expressing your utmost satisfaction. Your words have pleased us immensely and motivate us to continue to provide the highest level of service.
If you need anything, we are here for you. We look forward to your next visit.
Sincerely,
Mobilonline Team
foon.sk
Dear customer,
thank you for your review. We are very pleased that you are satisfied with our promptness, flexibility and communication. Your satisfaction is our priority. Should you need help with anything, we are here for you.
We look forward to your next visit.
Have a nice day,
Mobilonline Team
Satisfaction
foon.sk
Dear customer,
thank you for your feedback! We are glad that you were satisfied with our service. Your satisfaction is a motivation for us to continue to provide quality service.
Sincerely,
Mobilonline team
foon.sk
Dear customer,
thank you for your review. We are pleased to hear that you had a positive experience buying from us. Your satisfaction is our priority and your words are motivation for us to continue to provide quality service. Thank you for your trust and we look forward to your next visit.
Regards,
Mobilonline team
foon.sk
Dear customer,
Thank you for your positive feedback. We are pleased that the delivery was as you expected and that you are satisfied with the quality and packaging of the goods. We will do our best to make each of your next purchases equally pleasant.
Regards,
Mobilonline Team
Great shop, I recommend
foon.sk
Dear customer,
Thank you for your recommendation and positive review. We are glad that you are satisfied with our services and we hope that you will contact us again.
Regards,
Mobilonline Team
foon.sk
Dear customer,
thank you for your review. We are glad that you took advantage of our promotion and appreciated the opportunity to pay directly at the store. We appreciate your suggestion regarding the selection of mobiles and we will try to continuously expand our offer to meet all requirements.
Regards,
Mobilonline Team
foon.sk
Dear customer,
Thank you for appreciating our clear e-shop, convenient price and availability of brick-and-mortar branches. We are glad that our branch in your city and its opening hours suit your needs. We look forward to your next visit!
Regards,
Mobilonline Team
Speed of delivery
foon.sk
Dear customer,
Thank you for appreciating the speed of our delivery. We strive to make sure that every customer receives their goods as soon as possible and is satisfied with our service.
Regards,
Mobilonline Team
foon.sk
Dear customer,
thank you for your positive review! We are glad that you are satisfied with our wide selection and clear website. Your satisfaction is our priority and we look forward to your future purchases.
Sincerely,
Mobilonline Team
Good prices and fast delivery.
foon.sk
Dear customer,
thank you for your feedback! We are glad that you were satisfied with our prices and services. Your satisfaction is our motivation to continue to provide quality service.
Sincerely,
Mobilonline team
The goods were delivered to my address at the time
foon.sk
Dear customer,
thank you for your feedback! We are glad that the delivery was on time and according to your expectations. We look forward to your next purchase.
Sincerely,
Mobilonline Team
I am satisfied with the purchase, I recommend
foon.sk
Dear Customer,
Thank you for your recommendation and satisfaction with your purchase. We are pleased that we have met your expectations. We hope that you will visit us again for further purchases.
Sincerely,
Mobilonline Team
foon.sk
Dear customer,
thank you for your positive review! We are glad that you were satisfied with the fast delivery and smooth communication. We look forward to your future purchases.
Sincerely,
Mobilonline Team
The goods were supposed to be delivered in three days and it's been a week and I still don't recommend anything!!!
foon.sk
Dear customer,
we apologize for the delay. We dispatched your order the very next day, but unfortunately the goods were delayed in transit. We believe that the goods have already arrived to you. Thank you for your understanding.
Sincerely,
Mobilonline Team
foon.sk
Dear customer,
we apologize for the inconvenience. We are already solving the situation with the missing charger. Our hotline will contact you shortly with further details. Thank you for your patience and understanding.
Sincerely,
Mobilonline Team
foon.sk
Dear customer,
thank you for your positive review! We are glad that you appreciate our clear website, wide network of stores and accurate product descriptions that correspond to reality. We are very pleased with your satisfaction with our prices.
We hope that you will keep us in your good graces for future purchases.
Sincerely,
Mobilonline team.
foon.sk
Dear customer,
thank you for your review! We're glad you found a competitively priced product that is perfect for your son. We hope that you will be satisfied with your future purchases with us.
We look forward to your next visit!
Regards,
Mobilonline Team
foon.sk
Dear customer,
thank you for your review. We are glad to hear that you had a positive experience buying from us. Your satisfaction is our priority and your words are motivation for us to continue to provide quality service. Thank you for your trust and we look forward to your next visit.
Regards,
Mobilonline team
foon.sk
Dear customer,
thank you for your feedback. We are sorry to hear that the communication with the store was not to your liking. We would be happy if you could write to us at info@mobilonline.sk to let us know what we could improve. Your suggestions will help us provide an even better service.
Sincerely,
Mobilonline Team
foon.sk
Dear customer,
Thank you for your feedback and we apologize for the inconvenience of shipping an unboxed phone. We understand that such a product is not suitable as a gift. We will contact you so that together we can find a solution that suits you.
Sincerely,
Mobilonline team.
I have shopped repeatedly, I have nothing to complain about.
foon.sk
Dear customer,
thank you for your feedback! We are glad that you were satisfied with our service. Your satisfaction is a motivation for us to continue to provide quality service.
Sincerely,
Mobilonline team
Speed of order processing, wide selection, overall satisfaction
foon.sk
Dear customer,
thank you for your positive review! We are pleased that you are satisfied with the speed of order processing and our wide range of products. Your satisfaction is a motivation for us to continuously improve our services.
We look forward to your next visit!
Sincerely,
Mobilonline Team
Satisfaction delivery time,quality
foon.sk
Dear customer,
thank you for your feedback! We are glad that you were satisfied with our service. Your satisfaction is a motivation for us to continue to provide quality service.
Sincerely,
Mobilonline team
foon.sk
Dear customer,
thank you for your review! We are glad that you appreciate our wide selection and good prices. Your satisfaction is important to us and we believe you will always find what you are looking for. We look forward to your next visit!
Regards,
Mobilonline team
I bought a refurbished smart watch, but when I got home I found out that it hadn't been reset to factory settings. Whether during the complaint, purchase, or when returning the goods and exchanging them for a new one, I encountered a perfect and kind attitude of the staff (specifically the lady at the golden sands store). Despite the minor problem, I recommend the shop. The watch was in category C, but the signs of use were minimal, I am satisfied.
foon.sk
Dear customer,
Thank you for your rating and feedback. We are sorry to hear that the smart watch was not in factory settings, but we are pleased that you were satisfied with the attitude of our staff at the store in Zlaté Piesky. We are glad that the watch met your expectations and that you recommend us despite the minor issue. Your satisfaction is a priority for us and we believe that we will continue to please you with our services next time.
Regards,
Mobilonline team
Good prices, fast delivery.
foon.sk
Dear customer,
We are really very happy that you are satisfied with our prices. We are pleased with the positive feedback from you and hope that you will continue to be satisfied with us.
Regards,
Mobilonline team
foon.sk
Dear customer,
Thank you for noticing our willingness and effort to advise you. We are here to give you the best support and help you with your choice. Your satisfaction is our top priority!
Sincerely,
Mobilonline team
foon.sk
Dear customer,
thank you for your positive review! We are glad that you appreciate the wide selection, the good prices and the possibility of free delivery to the branch. We believe that our regular promotions will make every purchase more enjoyable for you. We look forward to your next visit!
Regards,
Mobilonline team
I have shopped at this store several times and everything has always been fine.
foon.sk
Dear customer,
Thank you for your positive review and the trust you have repeatedly shown in us. We are glad that you are satisfied with the speed of delivery, communication, prices and quality of goods. Your satisfaction is our priority and motivation to continue to improve our service. We look forward to your next purchases!
Regards,
Mobilonline team
foon.sk
Dear customer,
thank you for your feedback! We are glad that you were satisfied with our service. Your satisfaction is a motivation for us to continue to provide quality service.
Sincerely,
Mobilonline team
I am satisfied and recommend
foon.sk
Dear customer,
We are really very happy that you are satisfied with our prices. We are pleased with the positive feedback from you and hope that you will continue to be satisfied with us.
Regards,
Mobilonline team
+
foon.sk
Dear customer,
thank you for your feedback! We are glad that you were satisfied with our service. Your satisfaction is a motivation for us to continue to provide quality service.
Sincerely,
Mobilonline team
The store is fine, I will definitely shop again next time, they have such good prices against the competition. Just that order... You order the goods and you don't know anything about the order until the courier arrives. They don't know if the delivery date has changed, they don't know what they have and what they don't have, they don't know how long they will wait until the goods arrive in stock (which they didn't have in stock when they ordered), etc. It would be nice if the customer had such info. Maybe some people don't care, some people don't, but a lot of competing stores have it and I think it's nice to know. But as I write at the beginning, it won't affect my next possible purchase.
foon.sk
Dear customer,
thank you for your feedback. We appreciate very much that you appreciated our prices, the clarity of the e-shop and the possibility of free in-store pickup. We are also sorry to hear that you were disappointed with the communication regarding the status of your order.
We understand how important it is for the customer to have an overview of the order process, and we take your comments as a suggestion for improvement. We will work to provide clearer and more regular information on the status of your order, from processing to delivery.
We're glad you plan to shop with us in the future, and we'll do our best to make your next experience even better. Thank you for giving us the opportunity to grow and improve!
Sincerely,
Mobilonline team.
The goods were supposed to be delivered in 2-3 days but even after a week the goods were still not available. No notification or anything like that came from the store. After trying to find out how the order is doing, only excuses that the goods were lost on the way and so on. I don't recommend the e-shop, I prefer to visit the branch directly where the staff is very helpful.
foon.sk
Dear customer,
thank you for your feedback. We are glad that you appreciated the helpfulness of our staff at the Topoľčany branch, but we are also very sorry to hear about your negative experience with delivery and communication regarding your order.
We take the situation you describe very seriously and will investigate it. We would like to sincerely apologize for the delay in delivery and the lack of communication. Our goal is to improve these processes so that situations like this do not happen again.
Thank you for taking the time to share your experience. If you have any further questions or problems, please don't hesitate to contact us - we'll be happy to help. Your feedback helps us to improve.
Sincerely,
Mobilonline team.
foon.sk
Dear customer,
we are very sorry to hear that you have encountered this inconvenience. Your invoice should have been delivered with your order or sent to you electronically. If you still do not have it, we recommend contacting our customer service center to resolve the situation immediately.
The sticker on the device should not have been present, if it has caused you inconvenience, we apologize. We are working hard on communication to improve your satisfaction with our service.
Thank you for your feedback, which helps us improve, and we hope your future experience will be much better. If you need help, we are here to help.
Sincerely,
Mobilonline team.
Low price, good quality
foon.sk
Dear customer,
thank you for your review! We are glad that you are satisfied with the quality and price of our goods. Your satisfaction is a motivation for us. We look forward to your next purchase!
Regards,
Mobilonline team.
The goods were delivered to me but damaged by shipping , when I put the goods to claim the shop did not accept the claim and said it was my fault even though the box was heavily torn already when I opened the package and the shop does not want to refund my money and wants to return the goods to me non-functional with a new shipping price. The sad thing is also that until now the goods were not available to buy and I bought the last piece, but when I put the goods on claim and the shop did not accept it it says that they have the goods in stock but the last piece.
foon.sk
Dear customer,
we are very sorry to hear about your negative experience. We understand that the situation regarding damage to goods in transit and the subsequent handling of a claim can be extremely unpleasant.
If the goods have been delivered in a damaged condition, we always recommend that you document the situation immediately (for example, with photographs of both the box and the product itself) and contact our customer service center.
We will investigate the situation that the goods have reappeared in stock, despite being marked as the last item. We will also check the progress of your claim to see if everything has been resolved in accordance with the rules.
We would like to apologise for any inconvenience caused and assure you that your satisfaction is important to us. Thank you for your patience and feedback, which we greatly appreciate.
Sincerely,
Mobilonline team.
foon.sk
Dear customer,
Thank you for taking the time to share your detailed feedback with us. We are sorry that your purchase experience did not meet your expectations, and we apologize for any inconvenience caused.
We understand that the "new" label may create an expectation of intact and unwrapped merchandise. If the merchandise showed signs of use, we would be happy to investigate the situation. We will contact you so that we can work together to find a suitable solution.
Regarding order status information and delivery time, we will review our processes and work to improve them. Your comment regarding updating customer account information and order communication is greatly appreciated.
Thank you for also pointing out the positives, such as the complete accessories and the good condition of the phone. We hope that these experiences will be an incentive for us to improve and restore trust.
Should you have any further questions or need assistance, please do not hesitate to contact us. We will be happy to help you.
Thank you for your patience and we wish you a pleasant day.
Best regards,
Mobilonline team.
foon.sk
Dear customer,
thank you for your review! We are glad that you appreciated the speed of order processing. Your satisfaction is our priority. We look forward to your next visit!
Regards,
Mobilonline team.
foon.sk
Dear customer,
Thank you for your positive feedback! We are glad that you are satisfied with our service and staff. We will continue to try to offer great prices and interesting promotions. We look forward to your next visit!
Regards,
Mobilonline team.
foon.sk
Dear customer,
We are really very happy that you are satisfied with our prices, quality of service and speed of delivery. We are pleased with the positive feedback from you and hope that you will continue to be satisfied with us.
Regards,
Mobilonline team
foon.sk
Dear customer,
thank you for your feedback! We are glad that you were satisfied with our service. Your satisfaction is a motivation for us to continue to provide quality service.
Sincerely,
Mobilonline team
foon.sk
Dear customer,
We are really very happy that you are satisfied with our prices and delivery speed. We are pleased with the positive feedback from you and hope that you will continue to be satisfied with us.
Regards,
Mobilonline team
foon.sk
Heureka.sk
