Top4Mobile.de

Falsche Ware geliefert. Kundenservice ist eine absolute Katastrophe!

10 days ago

Verified review

The wrong product was delivered (plastic cover instead of the leather cover I ordered). The seller offers return shipping, but wants me to pay the shipping costs, which is not ok for me (especially if I am not responsible for his mistake). Now I'm even supposed to send the item back to Bratislava (although the seller also has a German return address on his website, so I have no idea what's going on here). There is almost no communication at all. Now the whole thing has been escalated via PayPal. Therefore an urgent warning: only order at your own risk and hope that everything goes well!

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10 days ago

Thank you for the information. Sorry for the error. Please send the product back to us and we will arrange a replacement. Thank you for your understanding.

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Shop customer

one month ago

Verified review

Inadequate processing quality / surface finish Unfortunately, the buyer bears the return costs

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one month ago

To the customer, you could reply simply "The cost of the return is borne by the buyer."

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Shop customer

one month ago

Verified review

Besser als erwartet nach den vielen negativen Bewertungen

one month ago

Verified review

To be fair, I have to say that I was initially put off by the negative reviews. However, I really wanted to replace my old Casemate model with an identical one and this was the only one still available. As PayPal is offered, I placed my order and was pleasantly surprised. It was dispatched in no time at all and it was the model I wanted, new and undamaged. A little tip for the shop owner: I couldn't find your address anywhere on your homepage. That simply belongs in the imprint! Otherwise you get the feeling that this is a fake shop... I would certainly buy here again!

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Schwierig

2 months ago

Verified review

You should get a 15& discount if you download the app and buy through it. that didn't work for me. If you ask customer service, you only get a rude answer. The return process is very lengthy and here too you get a very poorly translated message from customer service, with no salutation or correct spelling or punctuation. The semicolon is always used instead of a full stop or comma. Sentences are incomplete. I returned the goods on 25/07/2024 and to date, 06/08/2024, I have not yet received the money in my account.

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2 months ago

Unfortunately, we apologize for the aggravated experience you have had. Could you please send us your order information so we can help you? Thank you.

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Passt

2 months ago

Verified review

The shop is torn apart in many reviews, which is why I hesitated to order here. But paying €30 instead of €50 and specifying on PayPal that I would only pay after 30 days was worth the risk. And I had absolutely no problems, fast delivery, headphones still fully shrink-wrapped. Everything fitted perfectly. It doesn't always work like that here...so always use Paypal to secure your order. Good luck :)

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Shop customer

3 months ago

Verified review

Shop customer

3 months ago

Verified review

Shop customer

3 months ago

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Shop customer

4 months ago

Verified review

The mobile phone case looks perfect but you can not charge wirelessly (Mag Safe) does not work although that was written Unfortunately

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4 months ago

Unfortunately, MagSafe charging doesn't work with this case.

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So wie man es sich wünscht

4 months ago

Verified review

The purchase process was simple and clear, the delivery time was adhered to and the information was perfectly adequate. The product arrived in perfect condition. The product description was also accurate, so I received exactly what I wanted. Conclusion: clear recommendation.

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Sehr freundlich und kulant

4 months ago

Verified review

Had a return that the shop was not responsible for. The problem was with the manufacturer. I received a high-quality replacement quickly. Many retailers play around with this, which can be very annoying. I have saved the shop for my next purchase. 👍🏻

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Shop customer

4 months ago

Verified review

•

4 months ago

I apologize that you are not satisfied with your order. How can we help you?

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Artikel und Kauf super. Versand zu lange

4 months ago

Verified review

•

4 months ago

We are sorry to hear that you are not satisfied with your order. How could we help you resolve this situation?

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Alles perfekt. Danke.

5 months ago

Verified review

Klaudija

6 months ago

Verified review

Top fast delivery...everything is fine

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Shop customer

6 months ago

Verified review

Shop customer

6 months ago

Verified review

Ware ok, aber recht lange Lieferzeit

6 months ago

Verified review

Satisfied overall: Goods arrived safe and sound in good quality, but it took a whole week to be delivered to the Hermes shop.

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Shop customer

6 months ago

Verified review

Alles super gelaufen

6 months ago

Verified review

Very happy to do it again.

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Shop customer

6 months ago

Verified review

Shop customer

7 months ago

Verified review

I am completely satisfied. Product is as expected. Thank you.

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Shop customer

8 months ago

Verified review

Shop customer

8 months ago

Verified review

Chris R.

9 months ago

Verified review

From the order to the delivery, everything was great. Gladly again

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Shop customer

9 months ago

Verified review

Misch

9 months ago

Verified review

Top, I am very satisfied

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Marion

9 months ago

Verified review

Delivery time far too long.....Ordered on 23/12/23, received on 10/01/2024. The mobile phone case then not usable, although bought for the Z Flip4 the cutouts for the speaker button do not match. I had to cut these out. The entire case is a case for the rubbish bin.

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Shop customer

9 months ago

Verified review

Shop customer

10 months ago

Verified review

Shop customer

10 months ago

Verified review

Goods ok, fast delivery

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Nicöllsche

10 months ago

Verified review

No return form, all at own expense, after 3 weeks no confirmation and no MONEY received!!!

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Tommi

10 months ago

Verified review

Great product, operating instructions on board, spare ear cups included

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Shop customer

10 months ago

Verified review

Everything is great, price-performance ratio is perfect. Thumbs up, thank you.

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Shop customer

10 months ago

Verified review

Shipping time or delivery time not acceptable!

•

10 months ago

Hello, your order was shipped the next day, unfortunately at these times shipments can be delayed and you need to be a bit tolerant

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Shop customer

10 months ago

Verified review

Shop customer

11 months ago

Verified review

Quartier

11 months ago

Verified review

Order on 08.11.2023 ok Amount order on 08-11-2023 but that is super fast. Delivery on 16-11.2023 but that's slow. Therefore 3 *

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Achi

11 months ago

Verified review

Fits great, doesn't slip out of the hand. Looks good. Only the flap for the camera gets a little looser over time, but I don't think that's too bad.

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Shop customer

11 months ago

Verified review

Shop customer

11 months ago

Verified review

Very good prices and reliable delivery. Delivery time is also ok.

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Aeverus

11 months ago

Verified review

All in all good experiences. I ordered via DHL-Express and they changed (without notifying) to DPD. It still arrived safely but slightly damaged. Nevertheless, I'm going to buy there again, shortly!

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Shop customer

one year ago

Verified review

Unix

one year ago

Verified review

First they deliver too late and the wrong goods, then no return voucher. I didn't get an answer to my online chat. Support phone does not answer either. Keep your hands off!

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Shop customer

one year ago

Verified review

Svet

one year ago

Verified review

Everything went well, unfortunately the shipping is not free...

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Ware ok, Versand mangelhaft.

one year ago

Verified review

Various parcel delivery services are offered, I decide on DHL and pay 4.90 euros for it. The delivery is made by DPD, and as usual for this pseudo-supplier, the delivery time is twice as long as stated.

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Shop customer

one year ago

Verified review

Shop customer

one year ago

Verified review

Everything as described Would buy it again

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