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Mobixo.cz
Telecommunication
4.4
643 reviews
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Prémiové mobilní příslušenství, chytré hodinky a sluchátka. Moderní elektronika a kvalita pečlivě vybraná pro vás.
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Shield-Sk s.r.o.
H. Meličkovej 12
84105 Bratislava
Slovakia
Slovakia
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643 reviews
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The shipment has not been processed yet. The show is waiting to be scanned by the carrier from 18.12.23 12h
The shipment has not yet been processed. It has been waiting to be scanned by the carrier since 18 December 2023 at 12:00 p.m.
The advertised goods "in stock" did not arrive, after the delivery date I received the information "Unfortunately, we did not find the ordered goods in stock and it is not possible to reorder" and the order was cancelled by the seller. It can happen, but in such a case I expect proactive communication from the seller. The order cancellation email stated "We are sending you a 25% off coupon as an apology,Cr43Ejx---". This coupon when trying to order reported "Sorry, but this coupon is no longer valid". I asked for assistance, the coupon started working, however the mentioned 25% created a 9CZK discount on 1800CZK worth of items. I asked for assistance and got the reply "the coupon is valid on accessories, not on the electronics section. Therefore, the coupon could not be applied" which was not mentioned in the coupon. This is not how I personally imagine the serious approach of the eshop and if I did not care about the status of the order, it would still be paid and the goods would be nowhere.
Hello,
Thank you for your feedback. We apologize for the misunderstanding about the discount coupon. Please note that we should have informed you that the coupon is valid for a certain range of goods. If there is anything else we can help you with, please let us know.
Regards,
Customer Support Team
Excellent business. Great selection and price, fast delivery
Quickly handled. Super
Fast delivery.
I was worried because I don't know the website, but for me everything is fine. Thank you
THEY SENT ME DIFFERENT GOODS THAN I ORDERED. I WILL COMPLAIN. I DON'T GET IT THESE DAYS. I DON'T RECOMMEND THE SHOP
THEY SENT ME DIFFERENT GOODS THAN I ORDERED. I WILL ADVERTISE. I DON'T UNDERSTAND THIS DAY. I DO NOT RECOMMEND THE STORE
Dear customer, we apologise for the error and incomplete delivery of your order. We will immediately try to resolve this situation and send you the correct products. Thank you for your patience and understanding.
The goods arrived safely. Good price. Slovak shop with the possibility of delivery via mail order. Longer delivery time, in my case 1 week.
All right. Selection communication delivery everything 100%.
I recommend
Super,fast delivery
I ordered on Monday and picked up on Tuesday
Fast delivery. Great satisfaction.
We are sorry to hear that you are not satisfied with your order. How can we help you?
We are sorry that you are not satisfied. How can we help you?
I've been waiting a really long time for my order to be delivered. So far I've only received a million emails saying that the shipment keeps getting delayed.
I'm sorry you're having such trouble getting your order delivered. We would like to provide you with an update on the status of your shipment, but unfortunately we do not have current information. We will do our best to get your order to you as soon as possible. Thank you for your patience.
Perfect communication and delivery.
Unfortunately, the goods that were on offer were not in stock..And the date of stocking was not known...
Hello I'm sorry. It just happens to shops that goods are not found in stock, that's why there is the institution of inventories
Everything went well.
The goods took longer to arrive, but otherwise satisfaction
Thank you for your satisfaction with the product. We strive to deliver subsequent orders faster. Thank you for your understanding.
All O.K.
The goods were not delivered to me. I'm still waiting for it to be...
Goods at good prices, relatively quick order processing, good communication. Nothing to complain about and I can only recommend the e-shop.
Quick purchase at a good price. Mobile phone fine out of the box. Satisfaction :)
Fast processing and delivery
Second week without delivery
We apologize for any inconvenience, but unfortunately we are not providing deliveries this week. Thank you for your understanding.
it's a slovak shop, so it came quickly, on Friday I ordered, on Tuesday it arrived, the keyboard looks as in the picture, so for me fine
A+++
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